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The Background

Brussels, the vibrant capital of Belgium and the administrative heart of the European Union, faced the complex challenge of managing a rapidly evolving shared mobility ecosystem across its dense, multimodal urban environment. As the city experienced a surge in micromobility options—particularly e-scooters and shared bikes—coordinating across multiple operators and ensuring orderly use of public space became increasingly difficult.

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With 1.2 million residents and tens of thousands of daily commuters from surrounding regions, Brussels required a solution that could not only keep pace with the dynamic nature of urban mobility but also align with its broader sustainability and livability goals. The region needed a sophisticated, data-driven approach to collect, harmonize, and analyze mobility data, and to communicate insights clearly to both decision-makers and the public.

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The Challenge

As shared micromobility services increased across Brussels, the region encountered a number of operational and regulatory hurdles that made effective management increasingly complex. With multiple operators offering a mix of vehicle types across a dense urban landscape, city authorities needed a way to turn fragmented data into actionable insights—while also aligning with growing expectations around transparency and accountability.

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• 🛴 Fragmented data sources from multiple operators.

• 📍 Defining regulated zones (dropzones, speed-limited areas, and no-go zones) both permanent and temporary.

• 📊 Need for standardized metrics to evaluate performance consistently across operators.

• 🔎 Growing demand for public transparency about shared mobility performance.

• 💰 Fee management requirements based on actual fleet deployment.

• 🗣 Communicating technical data to non-specialist audiences.

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The Solution

To address Brussels' need for unified, reliable, and actionable mobility data, Vianova’s platform offered a tailored solution built specifically for cities managing complex shared mobility systems. By connecting disparate data sources and enabling real-time analytics, the platform empowered Brussels Mobility to shift from reactive oversight to proactive, data-informed decision-making.

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• 🧠 Proprietary MDS data processing to standardize information from all operators.

• 🔌 Real-time API integrations capturing hourly fleet and trip data.

• 🗺️ Geospatial analytics engine for precise location-based insights.

• 🗃️ Historical data warehouse enabling metrics and trend analysis.

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"We needed a solution that could not only aggregate data from all our micromobility operators but also enable us to seamlessly integrate data in our system (thanks to Vianova’s APIs) in order to perform analyses based on Vianova’s data in combination with our own sources”.

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Thanks to harmonized and aggregated data collected through Vianova's APIs, Brussels Mobility is sharing monthly and annually dynamic dashboards that present fleet metrics, trip data, and performance trends in an intuitive format that supports public understanding and policy decisions.

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The Results

By consolidating and visualizing micromobility data in a clear, standardized way, Brussels Mobility has set a new benchmark for transparency and data-informed governance. The reports generated through Vianova’s platform—published monthly and annually—are not only used by internal teams, but are also made publicly available via L’Observatoire Good Move, the region’s central dashboard for urban mobility insights.

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Citizens now have access to intuitive, visual data showing how shared mobility services operate across the region, while public officials and urban planners benefit from consistent, high-quality metrics that support smarter infrastructure investments and more responsive regulation.

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• 📈 Consistent year-over-year tracking despite changes in operator landscape.

• 📊 Comprehensive monthly performance metrics including fleet size, trips, rotation rates, and distance.

• 📐 Standardized methodology allowing for accurate historical comparisons.

• 🌍 Enhanced public understanding of shared mobility's role in Brussels' transportation ecosystem.

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• 🔗 Integration of 9 shared mobility operators across 4 vehicle types—including bicycles and scooters.

• 🧾 100% transparency with citizens via publicly available dashboards on L’Observatoire Good Move.

• 📅 12+ detailed reports annually, including monthly breakdowns and year-end summaries.

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Visualizing Impact

Thanks to Vianova’s data integration, Brussels saw a dramatic increase in shared electric bike availability—especially in 2025.

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The Future

The collaboration between Brussels Mobility and Vianova demonstrates the transformative power of purpose-built mobility intelligence technology—not just as a tool for oversight, but as a long-term enabler of more sustainable, adaptable urban transport systems.

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In the wake of regulatory changes introduced in February 2024, the Brussels-Capital Region undertook a significant restructuring of its shared mobility framework. E-scooter fleets were scaled back to reduce public space saturation and improve safety, while shared bicycles—seen as a more space-efficient and sustainable alternative—were set to expand dramatically, from 2,000 to potentially 7,500 vehicles.

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Throughout this transition, Vianova’s platform remains a critical asset, providing the reliable, real-time data infrastructure needed to monitor market shifts, evaluate compliance, and communicate clearly with both the public and mobility operators. As Brussels continues to refine its urban mobility ecosystem, data will remain central to ensuring that changes are equitable, effective, and aligned with broader policy goals.

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About Vianova

Vianova is the data analytics solution to operate the mobility world. Our platform harnesses the power of connected vehicles and IoT data, to provide actionable insights to plan for safer, greener, and more efficient transportation infrastructures.

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From enabling regulation of shared mobility to transforming last-mile deliveries, and mapping road risk hotspots, Vianova serves 150+ cities, fleet operators, and enterprises across the globe to change the way people and goods move.

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